At time of checkout, you’ll be asked if you want to secure this package for a one time cost. This will ensure if anything happens to your order during shipping that you’re covered. Once your claim has been approved, a new replacement order will be sent at no additional costs. Please note that refunds are not offered, only replacements.
| With Protection | Without Protection | |
|---|---|---|
| Lost Package | ✔️ | No Coverage |
| Stolen Package | ✔️ | No Coverage |
| Delivered to address that does not match address provided | ✔️ | No Coverage |
| Return to Sender due to carrier | ✔️ | No Coverage |
| Customer provided incorrect address | No Coverage | No Coverage |
| Return to Sender due to refusal or incorrect address | No Coverage | No Coverage |
If you encountered issues with shipping and have purchased the Shipping Protection, click here to begin a claim.