Moment Returns

We make returns easy so you can shop with confidence.

Check Return Status

Already sent something back? Track the status of your return.

TRACK RETURN

How Returns Work

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Start a return and send us back your gear (1 day).

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We receive and inspect your return (5-7 business days after delivery).

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Receive your refund via store credit (20% bonus), or to your original payment method.

Return Policy

  • Returns are accepted with 60 days of the delivery window
  • Items must be in new, unused condition with all original packaging/accessories
  • Non returnable items like digital downloads, gift cards, open box items, shipping insurance, and clearance items are not eligible for return
  • Exchanges are available for US customers only.
  • Returns may be subject to a return shipping fee.
  • Third party products require a 15% Restocking Fee

Returns FAQ

Returns | Moment